LEGAL & PRIVACY
Privacy Policy
Last updated: October 16, 2026
Waka (Tianjin) Technology Co., Ltd. (“WakaPack”, “we”, “us” or “our”) respects your privacy. This policy explains what information we collect through wakapack.com, why we use it, how it may be shared, and the choices available to you.
1. Information we collect
When you request a quotation, contact us, or otherwise communicate with us, we may collect your name, business email, company name, phone or WhatsApp number, destination country, product and packaging requirements, estimated quantities, dimensions, capacity or weight, filling method, purchasing timeline, and any reference files you choose to upload.
Our website may also collect technical information such as IP address, browser type, device information, pages visited, referring page, and approximate location through server logs, security tools, cookies, and analytics services.
2. How we use information
- To respond to inquiries and prepare packaging recommendations or quotations.
- To evaluate specifications, samples, artwork, manufacturing feasibility, delivery, and after-sales support.
- To operate, secure, troubleshoot, and improve this website.
- To measure website performance and understand how visitors use our pages.
- To comply with applicable legal, accounting, and record-keeping obligations.
3. Cookies and analytics
We may use essential cookies required for the website and forms to function. We may also use analytics and advertising technologies, including Google Analytics, Microsoft Clarity, Meta Pixel, and LinkedIn Insight Tag, where enabled. These services may process device, usage, and referral information under their own privacy terms. You can limit cookies through your browser settings and, where available, the website consent controls.
4. How information is shared
We do not sell your personal information. We may share information with service providers that support website hosting, email delivery, analytics, security, customer communications, logistics, or project fulfillment. We may also disclose information when required by law or to protect our rights, customers, systems, or the public.
5. International processing
Because we serve international business customers, information may be processed in countries other than your own. We use reasonable organizational and technical measures appropriate to the nature of the information and the services involved.
6. Retention and security
We retain inquiry and project information only for as long as reasonably necessary for quotation, project follow-up, record keeping, dispute prevention, and legal obligations. No transmission or storage method is completely secure, but we take reasonable steps to protect information against unauthorized access, loss, alteration, or misuse.
7. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or objection to certain processing of your personal information. You may also withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your identity before completing a request.
8. Uploaded files
Reference images, artwork, and specification files are used to evaluate your inquiry. Please do not upload sensitive personal information or materials that you are not authorized to share. Uploaded files may be accessible to authorized WakaPack staff and relevant service providers involved in responding to your request.
9. Third-party links
This website may link to external services or social networks. Their privacy practices are controlled by their respective operators, not by WakaPack.
10. Updates to this policy
We may update this policy when our services, technology, or legal obligations change. The revised date at the top of this page shows when the policy was last updated.
11. Contact us
Waka (Tianjin) Technology Co., Ltd.
Tianjin, China
Email: wkkj9999@163.com